PRIVACY POLICY

LAST UPDATED OCTOBER 19, 2021

This Privacy Policy describes the personal information Let’sPlan (“Let’sPlan”,“we”, “our”, or “us”) collects when you use letsplan.com (the “Website”), how we use this information, with whom we share it, and the choices you have in connection with this.

INFORMATION COLLECTION AND USE

The Website is an online software tool that our customers use to help their current and potential clients determine their best loan options. In doing so, we collect personal information about our customers and their end users as outlined below.

A. Information Collected From Customers

As you use the Website, Let’sPlan will collect personal information from you in the following instances:

  • When you contact us, we collect your name, email address, telephone number, any other information you choose to include in your correspondence. We use this personal information to respond to your questions or inquiries and address any issues you may have.
  • To create your account, we will collect your name, email address, MLS number, and selected password. Once your account is created, you will have the option to purchase a subscription. We use this personal information maintain your account, facilitate access to the Website, and communicate with you.
  • To purchase a subscription, we collect your name, physical address, and payment card information (card number, CVV, expiration date). We use this personal information to process your payment. Please note our payment processor collects and processes this information directly on our behalf and Let’sPlan only maintains historical payment information.
  • Let’sPlan may use your personal information collected for the above purposes to send you marketing communications we feel may be of interest to you. You may opt-out of receiving marketing emails from us by clicking the “unsubscribe” link provided with each email. Please note that we will continue to send you emails necessary to the Website, your subscription, or any assistance you request.
  • Let’sPlan may use your personal information to comply with the law and for other limited circumstances as described in INFORMATION SHARING.

B. Information Received About Customer End Users

If our customer uses the Website in providing services to you, we will receive your name, email address, telephone number, credit score, and information about your loan. We use this personal information to facilitate our customer’s access to the Website and the services offered thereon. Our customer (your loan provider) is responsible for providing you with any notices and/or acquire any consent that may be required for our processing of your personal information.

C. Information Collected Automatically (Cookies)

In addition to the personal information you provide, Let’sPlan also collects information via cookies as you use the Website. This information includes your:

  • Usage information: Information about your interaction with the Website, such as pages visited, frequency of access, time spent on each page, and referring website details.
  • Location information: Information about your location, which may be determined by your IP address.
  • Device information: Information about the device you are using to access the Website, such as hardware model, operating system, browser, and your preferences.

To collect this information, we use necessary, performance, and analytics cookies. Let’sPlan uses the collected information to: (i) conduct analytics to improve the Website and enhance user experience; (ii) prevent fraudulent use of the Website; (iii) diagnose and repair errors, and in cases of abuse, track and mitigate the abuse; and (iv) remember your preferences.

To conduct analytics, we use Google Analytics. In doing so,Google Analytics may set cookies on your browser, or read cookies that are already there. Google Analytics may also receive information about you from applications you have downloaded that partner with Google. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google will use and share the information collected through Google Analytics in accordance with its Terms of Use and Privacy Policy. To opt-out, you can download the Google Analytics opt-out browser add-on.

In general, to disable cookies and limit the collection and use of information through them, you can set your browser to refuse cookies or indicate when a cookie is being sent.

INFORMATION SHARING

Let’sPlan will share the personal information identified in this Privacy Policy in the following instances:

  • Where necessary, Let’sPlan will share your personal information within Let’sPlan to efficiently carry out and improve our business and to the extent permitted by law.
  • Let’sPlan will share your personal information with service providers that perform services on Let’sPlan’s behalf. These service providers include IT support, payment processor, and communications provider.
  • In the event that Let’sPlan enters into, or intends to enter into, a transaction that alters the structure of Let’sPlan, such as a reorganization, merger, acquisition, sale, joint venture, assignment, consolidation, transfer, change of control, or other disposition of all or any portion of our assets, Let’sPlan would share your personal information with third parties, including the buyer or target (and their agents and advisors) for the purpose of facilitating and completing the transaction. Let’sPlan would also share your personal information with third parties if Let’sPlan undergoes bankruptcy or liquidation, in the course of such proceedings.
  • Let’sPlan will share your personal information where legally required, such as in response to court orders, law enforcement or legal process, including for national security purposes; to establish, protect, or exercise our legal rights; to defend against legal claims or demands; to detect, investigate, prevent, or take action against illegal activities, fraud, or situations involving potential threats to the rights, property, or personal safety of any person; or to comply with the requirements of any applicable law.

CORRECT OR VIEW YOUR INFORMATION

You can access your Let’sPlan account to correct or view certain personal information of yours in our possession and which is associated with your account.

RIGHTS OF NEVADA RESIDENTS

If you are a consumer in the State of Nevada, you may request to opt-out of the current or future sale of your personal information. We do not currently sell any of your personal information under Nevada law, nor do we plan to do so in the future. However, you can submit a request to opt-out of future sales by contacting us at  [email protected]. Please include “Opt-Out Request Under Nevada Law” in the subject line of your message

DO NOT TRACK

The Website does not support Do Not Track (DNT).

INFORMATION SECURITY

Let’sPlan implements and maintains reasonable security measures to protect the personal information Let’sPlan collects and maintains. These security measures include password requirements, firewalls, and anti-malware monitoring. However, no security measure or modality of data transmission over the Internet is 100% secure and Let’sPlan is unable to guarantee the absolute security of the information collected from you.

AGE RESTRICTION

The Website is not intended for individuals under the age of eighteen (18).

CHANGES TO THIS PRIVACY POLICY

Let’sPlan may change this Privacy Policy from time to time and will post the changes to this page and indicate the date the changes go into effect. We encourage you to review the Privacy Policy to stay informed. If Let’sPlan make changes that materially affect your privacy rights, we will notify you with a prominent post on the Website and obtain your consent, if required.

CONTACT

If you have any questions about this Privacy Policy, please contact Let’sPlan at:  [email protected].